Managed lead response & follow-up

Turn more of your leads into customers.

Every missed call and web enquiry gets a fast reply, a human follow-up, and a booked next step — set up and managed for you.

Find Where You're Losing Leads See How It Works

Free · 15 min · No obligation

A lead. A reply. A next step. Demo · sample messages

The call wasn't the end of it.

Your business · Automatic reply Hi, this is the team at Example Heating. Sorry we missed your call. What can we help you with? Reply STOP to opt out.
Potential customer My AC isn't cooling. Can someone call me back about a repair?
A reply gives your team a clear next step: review the request and arrange a callback.

Illustration only. Wording, messaging eligibility and handoff rules are agreed during setup. Replies are examples, not client results.

We manage the response process.
Your team takes over the conversation.
  • Founder-led, one accountable owner
  • You keep your number, data and contacts
  • Consent and opt-out built in

THE LEAD GAP

They reached out.
What happened next?

Getting a lead is only the beginning. A busy day, a missed handoff or a broken response process can leave a potential customer waiting.

The phone rings.
Work can't stop.

You're on a roof, with a customer or handling another call. The person trying to reach you still needs help.

Give them a way to start a conversation.

A lead comes in.
The reply comes later.

A website form lands in an inbox. Nobody knows who owns it. By the time someone responds, the lead may have moved on.

Create a clear response and handoff.

There's interest.
Then it goes quiet.

A potential customer doesn't reply straight away. Without an agreed next step, the opportunity slips off the list.

Keep a sensible follow-up process in place.

THE RESPONSE PROCESS

From "we missed you"
to "how can we help?"

We build the response process around your business, so your team knows who needs attention and what to do next.

Respond while interest is fresh.

A missed call or form submission triggers an appropriate acknowledgement using wording you approve.

Make the next step easy.

Invite a reply, collect agreed details or offer a booking link. Follow-up is limited and stops when it should.

Put the conversation in human hands.

Your team gets the context to take over. We help you track replies, appointments and recorded outcomes.

Once you can see where leads slip through, the next step is finding out where yours do.

Find Where You're Losing Leads

WHAT WE HANDLE

Set up around your business.
Managed as you grow.

We connect the pieces, test the journey and manage the agreed setup. Your team stays focused on helping customers and closing the right opportunities.

Response & follow-up

Missed-call and website-form responses, with a bounded follow-up sequence tailored to your process.

Booking & handoff

One booking calendar, confirmation and clear ownership for the next human conversation.

Setup & team guidance

Agreed messaging, configuration, testing and a walkthrough so your team knows what happens next.

Ongoing management

Scoped monitoring, fixes and a monthly review of the lead activity and outcomes your team records.

PRICE AND SCOPE

A clear service.
A clear starting point.

Start with your missed calls and website leads. We confirm the fit, agree the scope and show you the process before activation.

Lead Recovery

Setup + managed service

$1,499 one-time setup $499 per month

  • One missed-call number + one website form
  • Basic lead routing and qualification fields
  • Up to 3 follow-up touches over 7 days
  • One booking calendar and confirmation
  • Human handoff, pipeline and source tracking
  • Monthly review, scoped monitoring and fixes
  • 30 minutes of minor changes each month

USD. Phone, messaging, email and applicable registration charges are separate. AI answering, no-show recovery, quote follow-up and custom integrations require separate scope. A staffed answering service is not included.

For one business location.
We check your existing number, website and booking setup before recommending a change.

This is the flagship scope. If it's more than you need to start, smaller starting points are discussed and sized on the fit call.

Find Where You're Losing Leads

ON THE CALL

A quick, honest look at your process.

  1. You tell us how leads reach you now — the calls, the forms, the numbers behind them.

  2. We show you where they're leaking, in plain terms.

  3. You decide whether it's worth fixing together.

15 minutes. No pitch deck.

FIT CHECK

Who this is built for — and who it isn't.

This is for you

  • You already get a steady stream of calls or web enquiries
  • Missed calls, slow replies or stalled follow-ups are costing you real business
  • Your team is ready to pick up a qualified conversation once it's handed off

This isn't a fit if

  • Fewer than 10 enquiries a month
  • No one available to take handoffs
  • You're looking for a full call centre

Monis Ahmed Khan

Founder · Lead Recovery Hub

Direct line:

THE ACCOUNTABLE OWNER

Know who's looking
after your setup.

Monis is your accountable contact for discovery, communication, quality checks and ongoing support. We agree what the service should do, test it before launch and make sure your team understands its part.

Clear scope · Tested before activation · Regular review

COMMON OBJECTIONS

Good questions.
Clear answers.

I already have a receptionist or a CRM — do I need this?

Good — that's a solid foundation to build on. We don't replace your receptionist or your CRM. We make sure nothing gets missed between them: calls that reach voicemail, forms that land in an inbox nobody's watching, and conversations that stall before anyone follows up. Your existing tools stay in place; we fill the gaps around them.

Do you answer my phone?

The core service responds to eligible missed calls by text. It does not answer the phone, provide emergency dispatch or replace your team. AI voice answering can be assessed separately if it fits your needs.

Will this spam my customers?

No. Every message follows an agreed process, and your potential customers can opt out at any time — automated replies include a way to stop them. We configure follow-up rules to stop or pause when a reply, booking, opt-out or another agreed event makes further automated messages inappropriate.

What if it doesn't work?

The scope is agreed with you up front, tested before it goes live, and reviewed with you every month. If something in your process needs adjusting, that's part of the monthly review, not a separate fire drill.

How fast is setup?

Setup follows a fixed sequence: discovery, configuration, testing, a walkthrough with your team, then activation. We move through it as fast as your team can review and approve each step.

What do I have to do?

Your team takes over the conversation once it's handed off — replying, booking, or picking up the phone when it's their turn. We manage the response process itself: the setup, the messaging, the monitoring and the monthly review.

GET STARTED

Your next customer
may already have called.

Let's find the gaps in your lead response and follow-up.

Find Where You're Losing Leads

Free 15-minute fit call · No obligation

Find Where You're Losing Leads

Free · 15 min